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Firstly, they allow you to add and even pay for items that are not in stock. When I asked how I could do this, Tammi-Lynne told me they *did* have it in stock. When I pressed her on it, she then changed her story to they did *not* have it. I questioned the practice...
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jgendron
jgendron

Thank you for your comments. They do help us improve our customer service at it is appreciated.Our inventory and purchasing systems are highly automated and we keep statistics...

#822260
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Submitted an order on a Wednesday morning around 11:15. Paid for 2 day air. The website says North American orders have to be in no later than 2pm. I get a confirmation email, no tracking number, no follow up email indicating when my package will arrive and if it has...
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Anonymous
RobotShop

One day is for shipping, and the 2 day air is the time it takes for UPS to process to deliver the package.

#383307
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